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RSB Insights & Analytics

01.2 · Discover Growth Opportunities

Competitive Intelligence

Build a clear, current picture of your competitors' strengths, weaknesses, strategies and moves — so you can anticipate them rather than react.

Insight

Questions we help you answer

  1. Q1

    Who are we really competing with, and how are they positioned?

  2. Q2

    Where are competitors investing, and what are they likely to do next?

  3. Q3

    Where are we exposed, and where can we out-compete them?

Methodology

How we approach it

  1. 1

    Define the landscape

    Identify direct, indirect and emerging competitors and the dimensions that matter to customers.

  2. 2

    Gather intelligence

    Draw on public sources, trade and channel interviews, mystery shopping and customer perceptions.

  3. 3

    Benchmark

    Compare offer, pricing, positioning, campaigns and customer experience side by side.

  4. 4

    Anticipate

    Translate findings into likely competitor moves and your best responses.

Methods we use

  • Trade & channel interviews
  • Mystery shopping
  • Perception surveys
  • Global benchmarking

Deliverables

What you get

  • Competitor profiles
  • Positioning and benchmark maps
  • Campaign and initiative tracking
  • Strategic response options

Talk to us about Competitive Intelligence

Tell us about the decision in front of you and we'll recommend the right design, sample and timeline.